Shipping & Returns
Shipping Policy
Do you ship worldwide?
No — We ship to islandwide in Singapore only
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How much is shipping?
In Singapore Dollars -
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Singapore: $4.00 (Only Islandwide Delivery option available.)
* No Additional costs may be incurred for multiple pieces.
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How long will it take to receive my order?
Singapore
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Doorstep Delivery: 1-3 business days
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Registered Mail: 2-3 business days
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Normal Mail: 2-3 business days
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Wrong Address — If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you.
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Unclaimed Package — Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
We relinquish responsibility of all packages once they are handed to the shipping carrier. Delivery of the final product is the responsibility of the shipping carrier.
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Return & Exchange Policy
Do you offer returns or exchanges?
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We do NOT offer returns or exchanges on purchases due to personal preferences, invalid shipping address, or incorrect order details. Please ensure shipping address & product details are accurate before purchase.
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If your product is received with a defect or the wrong item/size was sent, please email us at info@global-ehsan-relief.com and we will gladly sort it out! Any claims must be submitted within 7 days after the product has been received.